This solution delivers unique capabilities ideal for companies who serve the automotive or consumer packaged goods industries. Analyzing your customers' demand and managing orders from EDI demand schedules, demand plans or delivery schedules is tedious, costly and error-prone. You can now streamline your demand schedule replenishment process by standardizing and automating order determination and generation.
Elemica's Demand Schedule Replenishment Solution removes the disparity between traditional order-to-cash customers and "schedule replenishment" customers. As part of Elemica's Customer Replenishment suite, the solution allows you to automate demand schedule comparison and increase your control over the order determination process. You can respond quickly and efficiently to changing customer demand patterns and dramatically reduce or eliminate missed shipments and over-shipments.
More Control. Simplified Order Conversion. Better Service.
The Demand Schedule Replenishment Solution compares and contrasts sequential demand schedules and enables you to auto-generate new orders, order changes and "true" forecasts - eliminating the need for your CSRs to manually analyze less-than-user-friendly document formats.
Missed shipments, or sending more quantity than the customer requires, can result in penalties, decreased customer service, and even result in loss of business. With the Elemica solution, you can standardize and simplify support for scheduled replenishment customers while accomodating their unique business requirements.
The solution utilizes intelligent business rules and exception-based alerting to proactively manage the replenishment process. You can automate the interpretation of forecasts or schedules and generate orders based on a customized set of rules for each customer. Rules can be configured to:
- Determine a firm requirement (e.g., "firm flag" or "time fence")
- Handle changes (e.g., restrict changes within a specified "lead time")
- Manage group requirements (e.g., group shipments by delivery date and ship to location)
What can Elemica's Demand Schedule Replenishment Solution do for your business?
- Streamline and simplify your demand schedule replenishment process
- Enable CSRs to focus on relationship building rather than interpreting orders or problem solving
- Auto-generate orders based on customized parameters for each client
- Automate the schedule comparison process
- Increase visibility and gain more control over order determination
- Reduce or eliminate missed shipments and over-shipments
Automated Replenishment Capabilities Deliver Measurable Results
The Elemica Demand Schedule Replenishment Solution is designed to work with all standard EDI forecast and schedule messages. With its easy-to-use web portal, you can view order processing results, retrigger orders, enter "rush orders" and download order histories for analysis.
With these innovative new capabilities, your CSRs are empowered to manage more customers with less effort, and focus on relationship building rather than interpreting orders and problem-solving.
The Elemica Customer Replenishment Solution:
- A modular hosted integration solution that requires no software installation and ensures easy implementation
- Streamlines processes, utilizes customer demand plans and real-time inventory feeds to generate planned orders
- Adapts quickly to your business environment and unique operational requirements
- Promotes process standardization and systems integration to improve operational efficiencies and utilization
The solution provides business users, service providers, and CSRs with many features, including:
- Visibility to critical planning information
- Easily configured screens
- E-mail alerts based on business rule exceptions
- Automated sales order entry