At Elemica, the client experience defines our product, and we are committed to providing you with superior support while transacting on the Elemica Network. By holding ourselves to high customer satisfaction standards and measuring success via response time and client feedback, we enhance the quality of the Elemica experience for all our members. You can be sure that our experienced team of specialists will work for you to process, track and resolve any inquiries or service requests.

Our team is available from 3:00AM to 6:00PM Eastern US time and 9:00AM to midnight CET time each day Monday through Friday to provide proactive transaction monitoring and to address your inquiries or service requests. Our team is also available by telephone outside of these hours, 24/7, in order to handle any business-critical problems.

To reach an Elemica Global Client Services Technical Engineer, please contact us at:

By Email:

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By Telephone:

U.S. & Canada:+1 800 ELEMICA/353 6422

Europe, except Scandinavia:+00 800 4 ELEMICA/353 6422

Singapore:+65 6295 2300

Long Distance Worldwide:+1 610 786 1279