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Support

At Elemica, the customer experience is our priority. We are committed to providing you with superior support while transacting on the Elemica QuickLink Network. Our experienced team of specialists will work for you to process, track and resolve any inquiries or service requests. Read more about our support options:

Elemica Standard Support

Elemica Premium Support

Our team is available from 1:30AM to 6:00PM Eastern US time and 7:30AM to midnight CET time each day Monday through Friday to provide proactive transaction monitoring and to address your inquiries or service requests. In order to handle any business-critical problems or emergencies, our team is also available outside of these hours 24/7 by phone.

To reach Elemica Global Customer Support, please contact us at:

BY EMAIL:

support@elemica.com

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BY TELEPHONE:

U.S. & Canada: +1 800 ELEMICA/353 6422

Europe, except Scandinavia: 00 800 4 ELEMICA/353 6422

Japan: +81 34 579 5534
Japan (Toll-Free): +81 12 098 1694

Long Distance Worldwide: +1 484 253 4564