Challenge


Largest Latin American wine producer grew exponentially in Great Britain

UK growth meant increasing volume of order-to-cash documents

Manual order entry process, keying in endless disparate orders

Wanted to automate across order capture, fulfillment and settlement

Solution


Established EDI connection with UK retailers, Amazon, freight forwarders, company’s Chilean warehouse and other key partners

Worked collaboratively to configure interface and integrate with SAP

Initial focus on customer onboarding, orders and invoices

Expanded to include ASNs, PODs, supplier invoices and more

Benefits


Zero-touch automation freed staff of manual entry to add more value

End-to-end visibility through data integration and interoperability

Streamlined customer and distributor complaint intervention

Centralized platform rather than a patchwork of processes

Tired of wasting time on manual sales order processing? Want to digitize, connect and automate processes across the supply chain from procurement to invoicing? Learn more about how Elemica can help.