While only 5% of sales manually entered, this represented 1,000+ orders
4,000+ daily deliveries of perishable products means no room for errors
Turnaround time for processing of a new order consuming and costly
Risk of errors resulted in angry customers, product loss and additional cost
Automated order entry via a variety of formats: email, PDF, spreadsheets, etc.
System regulates disparate values across different products, customers, etc.
Machine learning and other applied technologies validate order
Accurate order data entered into ERP environment using AI and automation
Greatly reduced order processing cycle times and administrative overhead
Improved order accuracy and eliminated the costly fallout of mistakes
Able to invest in customer service team training and up-skilling
Delegated a number of tasks from management to former entry personnel
Of all orders automated
Need to make the best possible use of management and staff? Looking for a way to lock in total order accuracy and fractionalize order entry cycle time? See how Elemica can help streamline sales order processing.